Our goal is of course that you will be pleased with our products. However, if you would like to return your order for any reason, we accept returns within 14 days from the day that you received the goods from us.
In order to perform a return, please send us an e-mail at firstname.lastname@example.org within the stipulated time together with your order number and name of the product that you would like to return and we will send you further instructions.
Please note that the goods must be returned in their original condition (unused and unworn) together with all original packaging material (shoe box, labels etc.). We strongly recommend that you try the shoes on a carpeted or soft surface in order to protect the outer soles and avoid scratches.
We do not cover the cost of the return shipping and therefore a deduction of this cost will be made from the refund on returns. The deducted amount for return shipping (per pair) within Sweden is 80 SEK, 200 SEK for countries within the EU and 500 SEK for the rest of the world. The refund will be made through the original payment method. Any additional charges, taxes, duties or levies will not be refunded.
For exchanges please send us an email at email@example.com. We are happy to help find the right size etc. The process of the exchange will however be a return with the same process and costs as stipulated above under RETURNS. To receive the product you want to change to, you will have to place a new order.
Please send your return/exchange to:
The Slow Generation AB – Inabo
C/O Link Logistics
Bristagatan 21, 195 60 Arlandastad, Sweden