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Where do you ship?

We ship worldwide from Sweden. Delivery cost is calculated at checkout.

How long will it take to get my order?

We will, under normal circumstances, dispatch your order within 48 hours of the receipt of the confirmation email being sent to you.

When your order leaves our warehouse, you will receive an email with a tracking number so you can monitor your order during delivery. All orders within Sweden are shipped with DHL, and all international orders are shipped with UPS. Delivery time within the EU is estimated to be 2-5 working days. For the rest of the world, delivery time is estimated to be 3-7 working days.

Will I pay duties or taxes?

INABO ships according to Incoterm Delivered Duty Unpaid (DDU). This means we do not collect VAT, duties, and/or taxes on orders to countries outside of the EU, and you may be subject to VAT, import duties, and/or taxes. These charges are levied once your package reaches your country and must be paid for your package to be cleared by customs. Please contact your local customs office for more information.

What is your return policy?

If you would like to make an exchange or return, we accept them within 14 days from the date you received your order.

To initiate a return or exchange, please email us at order@inaboworld.com. Include your order number and the name of the product you wish to return, and we will provide you with further instructions.

Please note that items must be returned in their original condition—unused and unworn—with all original packaging materials (shoe box, labels, etc.). We strongly recommend trying the shoes on a carpeted or soft surface to protect the outsoles and avoid scratches.

INABO offers free exchanges and will cover the shipping cost for sending the item back to our warehouse and for the new item being sent to you. If you wish to return a product for a refund, INABO will arrange the return, but part of the shipping and handling cost will be non-refundable. The deducted amount for return shipping (per pair) is SEK 100 within Sweden, EUR 20 for countries within the EU, and EUR 50 for the rest of the world. The refund will be made through the original payment method. Any additional charges, taxes, duties, or levies will not be refunded.

How do I choose my size?

We strongly recommend using our size chart to ensure you are satisfied with your purchase and can avoid returns. We have measured the length and width of the inner soles of our slippers, and we suggest comparing these measurements to the inner sole of a similar shoe you own.

Please note that our slippers are made from natural materials that tend to stretch slightly over time. A slipper that feels slightly tight the first time you wear it will likely fit perfectly after being worn a few times. However, it should not be a struggle to put them on.

If you have any questions regarding sizing, please send us an email at order@inaboworld.com, and we will do our best to find your perfect fit